About Animal Care

San Bernardino County Animal Care is an animal welfare agency that operates the Big Bear and Devore Animal Shelters to provide programs and services to Mt. Baldy, San Antonio Heights, all unincorporated areas of San Bernardino County, and the cities of Big Bear Lake, Highland, and Yucaipa.

Please check if you are in our area of service by using the service area map.

Our field services include rescuing lost and injured pets, animal cruelty investigations, disaster assistance, deceased animal removal, and education outreach to the community. We also provide services to educate the community about responsible pet ownership including spay/neuter, vaccinations, microchipping, licensing, permits, and care support as needed.

Mission

The mission of the San Bernardino County Animal Care is to prevent rabies in humans and pets, to educate the public about responsible pet ownership, including the importance of spaying and neutering, to protect and serve the public and pets by enforcing all laws and ordinances pertaining to animal care, to care for all animals domestic and wild, to reunite lost pets with their owners, to place unwanted pets into new homes, and to maintain a high quality of service.

Vision

The vision of San Bernardino County Animal Care is to create a county where people, animals, and pets can prosper and achieve well-being.

Values

San Bernardino County Animal Care solely recognizes its great stewardship and responsibility to perform the highest standards of performance and service to pets, animals, and the community by honoring its values of commitment, care, and compassion.