FAQs

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If you live in our service area, you can surrender your pet to us. If your pet is healthy and has not displayed any unadoptable characteristics, we will make your pet available for adoption. Learn more about how to surrender your pet.

No, cats do not have to be licensed. Only dogs over 4 months old have to be licensed.

Dogs $80

Puppies $85

This price includes spay or neuter & vaccines (except rabies). Thanks to the generous donations made to the Animals are First Fund, dogs are microchipped for free.

Cats $57

Kittens $62

This price includes spay or neuter & vaccines (except rabies). Thanks to the generous donations made to the Animals are First Fund, cats are microchipped for free.

Have the pet scanned for a microchip at a veterinarian clinic, by an Animal Care Officer, or at a shelter.

Search for the owner using social media, flyers, word of mouth, and register the lost pet on 24Petconnect.

Report the lost pet to the shelter for the area the animal was found in or take the animal to the shelter. Find the correct shelter.

Stray, trapped cats can be brought into our shelters or picked up by an Animal Care Officer if you are in our jurisdiction. You can purchase a humane cat trap from a hardware store or rent a humane trap from one of our animal shelters in Devore or Big Bear Lake. Please call the shelter first to make sure that a trap is available.

You must be 18 years old and have a valid photo ID. In addition, you need to be aware of the requirements to own a pet at your residence, such as apartment policies, land use zoning ordinances, etc. We reserve the right to deny the adoption of a pet for any reason.

We do not offer veterinary services to the public. The County offers a spay/neuter voucher program for residents in our service area that provides a $25.00 voucher for cat surgeries and $50.00 for dog surgeries at local veterinary clinics/hospitals.

Information about Spay/Neuter vouchers

We do not offer veterinary services to the public.

It depends. Generally, residential areas of the unincorporated parts of the County allow 2 cats and/or 2 dogs, but it depends on your property’s zoning. Contact Land Use Services to determine your zoning. Our contract cities, Big Bear Lake, Highland & Yucaipa each have their own ordinance.

How many pets can I own?

The 1st step is to call us and report the noise. We will notify the owner and provide them with a Courtesy Abatement Letter and give them 2 weeks to abate the noise. See Animal Laws.

Yes. County Code prohibits habitual nuisance animal noise (barking dogs, crowing roosters, squawking parrots, etc.) from residential properties. See Animal Laws.

All Pit Bull and Pit Bull type dogs are required to be spay or neutered.

All dogs over 4 months old are required to be licensed.

Service dogs are trained to do a specific task or behavior to assist a person with a disability. An emotional support animal provides emotional support and comfort to people.

Information on how to resolve a citation is on the back citation and on our website.

Devore Animal Shelter
Open 7 days a week 10:00 a.m. – 6:30 p.m. (Wednesday until 7:00 p.m.)
Saturday & Sunday 10:00 a.m. – 5:00 p.m.

Big Bear Animal Shelter
Open Monday, Tuesday, Thursday, Friday, Saturday: 10 a.m. – 5 p.m. (closed 1 p.m. – 2 p.m.)
Open Wednesday: Noon – 7 p.m. (closed 2 p.m. – 3 p.m.)

Days and hours of operation for all locations.

Devore Animal Shelter is open 7 days a week. Big Bear Animal Shelter is open Monday through Saturday.

Animal Control Officers are available after hours and major holidays. Call 1-800-472-5609 and press 1 for Field Services.

Animal Care & Control Dog License Page

If you are disabled, you can get a discount on your dog license. Submit a copy of your award letter or DMV registration.

Dog License Fees/Renewals

Donations of items can be made in person and cash contributions can be made in person or online.

See Donations for more information.

Pet adoption events and other events are listed on our website calendar and posted on our Facebook page.

You must be 65 years old or older to get the senior discount.

Yes. Submit your award letter or DMV registration for disabled to receive the discount.

Submit a copy of your Driver’s License or Identification to receive the discount.

To report suspected animal abuse, call 800-472-5609 and press 1 for Field Services.

You must have a 501©(3) and apply to partner with us.

Call Devore Animal Shelter at 1-800-472-5609, option 2, and ask to speak to the Rescue Coordinator.

Service Areas

For injured, deceased or nuisance issues with coyotes in our jurisdiction, call 800-472-5609 and press 1 for Field Services.

Call 800-472-5609 and press 1 for Field Services.

If they are causing a nuisance on your property, you can trap them utilizing a humane trap or cage and Animal Care and Control will pick them up. Please call 1-800-472-5609 to obtain further information.