If you encounter a sick, injured, aggressive, suffering animal, or an animal obstructing traffic in the service areas of San Bernardino County Animal Care (SBCAC), please contact SBCAC immediately at (800) 472-5609. Select option 1 for field services. For non-emergency animals, please refer to the information below.

Petco Love Lost

Petco Love Lost is a searchable national database that uses patented facial recognition technology to help reunite lost pets with their owners faster and more easily. When a photo of a missing dog or cat is uploaded, the system quickly scans it to see if the pet is at a participating shelter or has been found by someone in the community.

  • Check for pet ID tags
  • Scan for a microchip at a local veterinary clinic
  • Ask neighbors and locals
  • Post flyers and share on social media
  • Care for or rehome the pet; taking them to an animal shelter should be a last resort
Person comforting a lost dog

Healthy adult cats are no longer accepted at Devore or Big Bear Animal Shelters. If stray cats appear to be healthy and thriving within the natural environment, it’s best not to bring community cats to animal shelters. The TNVR program is a humane approach to managing the community cat population in their outdoor home where they are thriving.

If you come across unattended kittens outdoors, it’s important to understand that the mother cat is likely nearby, caring for them. It’s important to leave the kittens undisturbed to allow their mother to look after them. It’s generally recommended to wait until the kittens are at least 8 weeks old or weigh around 2 lbs. before considering their participation in the TNVR program.

Low angle view of a cute cat walking on the fence of a house

Note: According to the law, keeping an animal for 15 days makes you the owner.